Terms of Service | XXSCAM

1. Terms of Service

Welcome to XXSCAM (hereinafter referred to as 'the Platform'). By using the Platform, you agree to be bound by the following terms. If you do not agree with any of these terms, please do not use the Platform. The Platform reserves the right to modify, suspend or discontinue services at any time without prior notice. We recommend that you review these terms regularly.

2. Responsible Use

All products sold on the Platform are intended for lawful use only, including but not limited to home security, property protection, personal safety monitoring, and nanny monitoring. Customers are responsible for ensuring their use complies with all applicable UK laws including the Data Protection Act 2018, GDPR, and the Regulation of Investigatory Powers Act 2000 (RIPA). XXSCAM strictly opposes the use of our products for any illegal activities including but not limited to invasion of privacy, unauthorised surveillance, or any activity prohibited by law. The ICO (Information Commissioner's Office) provides guidance on lawful use of domestic CCTV and surveillance equipment. Product prices are as displayed at the time of purchase. All prices are shown in GBP (£). Prices may vary by currency and locale.

3. Payment Terms

The Platform processes all credit and debit card payments through Stripe. Your card is charged immediately when you place an order. If an order is cancelled for any reason, a full refund will be issued. Refunds may take 5–10 business days to appear on your statement. Prices are displayed in GBP (£) for UK customers. All settlements are processed in USD.

4. Shipping Terms

The Platform offers multiple shipping tiers for UK delivery. Free shipping is available on orders over £120. After dispatch, estimated delivery varies by shipping tier selected. Delivery times are estimates only. The Platform is not liable for any losses caused by logistics delays. Recipients should inspect items upon delivery.

5. Return Policy

We offer a 14-day return policy for unused, unopened items in original packaging, in accordance with the UK Consumer Rights Act 2015. Items with manufacturing defects may be returned within 30 days for replacement. Please contact our customer service team before returning any items. Refunds will be processed within 5–10 business days of receiving the returned item.

6. Intellectual Property

All content on the Platform, including but not limited to text, images, logos, designs and software, is protected by intellectual property law. No content may be reproduced, modified, distributed or used in any manner without the Platform's written consent.