Frequently Asked Questions

We offer a wide range of covert cameras designed as everyday objects including clocks, USB chargers, power banks, pens, glasses, speakers, watches, and more. We also carry mini WiFi cameras, body cameras, nanny cameras, and spy camera detectors. All products are shipped to UK addresses with discreet packaging.

Our cameras range from 720P HD to 4K Ultra HD. Most popular models support 1080P Full HD, which provides excellent video quality for surveillance purposes. 4K models are available for situations requiring maximum detail, such as reading number plates or identifying faces for UK police reports.

Yes, most of our cameras feature infrared (IR) night vision that can capture clear footage in complete darkness — particularly useful during Britain's long winter evenings. The IR LEDs are invisible to the naked eye, maintaining the camera's covert nature. Night vision range varies from 3 to 15 metres depending on the model.

Motion detection cameras start recording automatically when movement is detected within the camera's field of view. Many models can send push notifications to your phone through the companion app. This saves storage space and battery by only recording when activity is detected.

Download the companion app (usually available for both iOS and Android), power on your camera, and follow the in-app setup wizard to connect the camera to your WiFi network. Most cameras connect within 5 minutes. Compatible with all standard UK broadband routers including BT, Sky, Virgin Media, TalkTalk, and EE. We include detailed setup instructions with every order.

Yes! WiFi-enabled cameras allow you to view live footage from anywhere in the world through the smartphone app. You can also play back recorded footage, take screenshots, and receive motion detection alerts remotely — whether you are at work, on your commute, or on holiday abroad.

We offer standalone cameras that record directly to a microSD card without requiring WiFi. These are perfect for locations without internet access, such as outbuildings, garages, or holiday homes. Simply insert a microSD card, and the camera records automatically. We also offer 4G cameras that work on any UK mobile network.

Battery life varies by model: mini cameras typically last 2–4 hours, power bank cameras last 8–10 hours, and plug-in devices (chargers, clocks, speakers) can record continuously 24/7 using a standard UK 3-pin plug. Standby time with motion detection can extend battery life to several days.

Most cameras support microSD cards up to 128GB or 256GB. A 128GB card can store approximately 20+ hours of 1080P footage. Many WiFi cameras also support cloud storage options through the companion app.

We offer 4 shipping tiers for UK delivery: Free Shipping (5–8 business days), Standard (£5, 3–5 days), Express (£10, 1–3 days), and Next Day (£15, 1 business day). All orders ship with tracked courier tracking and discreet packaging. We deliver across England, Scotland, Wales and Northern Ireland.

Yes, we ship internationally as well as across the entire United Kingdom. International shipping times vary by destination. All packages are shipped with discreet, plain packaging — no logos or product descriptions on the outside.

We offer a 14-day return policy for unused, unopened items in accordance with UK Consumer Rights Act 2015. If your camera has a manufacturing defect, contact us within 30 days for a free replacement. Please contact our support team before returning any item.

In the UK, CCTV and covert cameras are legal on your own property for security purposes under the Data Protection Act 2018. If your cameras capture footage beyond your property boundary, you must comply with GDPR. Audio recording may be subject to RIPA 2000 (Regulation of Investigatory Powers Act). The ICO (Information Commissioner's Office) provides detailed guidance on domestic CCTV use. XXSCAM products are intended for lawful use only.

Absolutely. All orders ship in plain, unmarked packaging with no product descriptions or company logos. Your credit card statement will show a generic descriptor. We never share customer information with third parties. We comply fully with UK GDPR and the Data Protection Act 2018.